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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Talon Fury

August 14, 2025

1  out of  5
rating by Talon Fury
"Only paid liability insurance, and the price is 56 bucks now in a month's time it's 65.40 now! just curious what the hell is going on? all customers are using their own cards I'm sure there's a 5 or $6 cover fee just to use the damn card maybe just what's going on?"
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Kristy Cruse

August 6, 2025

5  out of  5
rating by Kristy Cruse
"Meli and Melissa have both been really great to work with. They make me feel like my needs are important and have provided friendly professional services to meet those needs. One thing that has been really important to me Is that even after receiving my business, they continue to reach out and stay in touch to see how I am doing and if I need anything. I highly recommend doing business with them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Lisa Odom

August 1, 2025

5  out of  5
rating by Lisa Odom
"⭐⭐⭐⭐⭐ Andrew at State Farm was exceptional! We initially reached out for boat insurance, and his courteous, thorough, and informative approach stood out. He patiently answered all our questions and explained every policy detail clearly. So impressed, we switched our auto and homeowners insurance to State Farm too! Andrew’s dedication and professionalism made the process seamless. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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N. Willis

July 23, 2025

5  out of  5
rating by N. Willis
"If you're ever in the market for vehicle, life, rental or mortgage insurance, give State Farm a call or stop by Melissa Throm State Farm office on Spence Ave located a few doors from Sweet 🐸! The Staff is very friendly and helpful to assist you with your insurance needs or they'll have an open ear to just listen and support you if that's what you might need! This Insurance Company is here for you and your family, so stop by and check them out! I guarantee you'll be satisfied with the insurance services that they offer!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Toya Williams

July 23, 2025

5  out of  5
rating by Toya Williams
"Melissa and her team ensure that you have the most beneficial and affordable policy. Andrew specifically was so kind & helpful, I had to revisit my policy after a few things happened and Andrew made a seamless transition for me. Thank you all!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kermit Hales

July 18, 2025

5  out of  5
rating by Kermit Hales
"Even though I have only been a client for a couple of months this my by far the best insurance agency that I have dealt with. I just love everything about it. Whether it be on the phone or visiting the office it is just awesome.They definitely operate by their slogan like a good neighbor State Farm is there. I’m a customer for life would not dream of going somewhere else."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Carie Reese

July 14, 2025

5  out of  5
rating by Carie Reese
"Melissa Throm and her staff have been excellent to work with! They helped me with my home, auto and boat policies through State Farm and I could not be more pleased with the customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Joshua Bright

July 10, 2025

5  out of  5
rating by Joshua Bright
"Melissa always makes sure to get me exactly what I need without paying for things I don’t need. She’s very informative and professional!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs"
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Matt Fenzel

July 9, 2025

5  out of  5
rating by Matt Fenzel
"Very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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LaToya Lane

July 7, 2025

5  out of  5
rating by LaToya Lane
"Called because I needed to provide quick proof of insurance and within less than 10 minutes. I was able to be provided with a quote and purchase. Reliable and good customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Cary de la Rua

July 3, 2025

5  out of  5
rating by Cary de la Rua
"Recommend 100% nice people and they speak Spanish answered all my questions thank you so much great service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Belinda Morrisey

July 3, 2025

5  out of  5
rating by Belinda Morrisey
"Awesome service she knew exactly what I needed and the entire process didn’t take long."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jackie Johnson

July 3, 2025

5  out of  5
rating by Jackie Johnson
"State Farm Melissa Throm is the best. I truly needed insurance today. It took only 10 to 15 minutes to get me what I needed. I am so blessed that I had the chance to speak with Melissa. I will be contacting her in the future for other things as well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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M M

July 2, 2025

5  out of  5
rating by M M
"I appreciate the hard work and diligence for the service that I needed. Honestly I have never seen anyone work as fast as Ms. Melissa did thank you so much.😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Juan de la Rua

July 1, 2025

5  out of  5
rating by Juan de la Rua
"Really glad I went in. I was greatly satisfied whit the service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Karla Flores

June 27, 2025

5  out of  5
rating by Karla Flores
"Ive dealt with several car insurance companies & I can honestly say State farm is one of the best. Melissa who is my agent & the rest of her team are so helpful & great. They provide great customer service for anything I might need regarding my car insurance. I would deff. recommend them to anyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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James Russell

June 22, 2025

5  out of  5
rating by James Russell
"Great insurance agency and very friendly. They are always eager to help in anyway possible. I love that they do yearly policy reviews to help you stay insured properly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Bridgette Holmes

June 17, 2025

5  out of  5
rating by Bridgette Holmes
"Melissa is the best agent I have ever come across in my years of purchasing insurance. She really helped me out with insurance terms and she is very nice.Awesomeness. 5 Star ⭐⭐⭐⭐⭐ Experience."
We responded:
"Thank you for your kind words, Bridgette! We appreciate you! - Melissa "
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Jennifer Gardner

May 17, 2025

5  out of  5
rating by Jennifer Gardner
"If anyone is looking for some insurance, State farm is the place. I honestly thought I was gonna have to pay an arm & a leg for insurance, just because the way the economy is going! They are not lying when they say they are a good neighbor! I was able to get 2 policies for the price of just 1 car insurance policy! I also have renters insurance! Ms. Melissa helped me so much & actually made me feel like an actual neighbor. She made me feel comfortable talking to her like she really cared as a next door neighbor! Like just setting on a front porch, in rocking chairs, drinking tea & talking about life just like back in the day. When I got off the phone, I had peace in my soul, I was back in a better mood & smiling again! I now feel at home not just a customer. I am so happy I went to them & will never go anywhere else. I will also be getting life insurance next with them. If anyone is looking for someone to help you with your insurance of any kind, they got you! I promise it will not cost you any limbs to get it & they can put the date that you need, not what they want. So if your looking to save money but get what you need at the same time be smart & go to them! There slogan like a good neighbor State farm is there. I can actually say that is not false advertising, like most places. It is real & they stand by it & for that I stand by them. Thank you so much State farm & thank you Ms. Melissa. You are a great neighbor!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dwight

April 29, 2025

5  out of  5
rating by Dwight
"Friendly and professional"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Lori Fields

April 28, 2025

5  out of  5
rating by Lori Fields
"Melissa and her whole team have been super helpful having two children in college. Highly recommended!"
We responded:
"Thank you for your review of our office! We look forward to helping you with your insurance needs in the future! ~Melissa "
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Victoria Wuenst

April 15, 2025

5  out of  5
rating by Victoria Wuenst
"I’ve had a fantastic experience working with Melissa at State Farm! She’s incredibly knowledgeable, responsive, and always takes the time to explain all my options clearly. Whether it’s auto, home, or life insurance, I feel confident knowing she’s got my back. Her professionalism and friendliness make dealing with insurance so much easier. Highly recommend Melissa if you’re looking for someone you can trust!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Gayle Davis

March 19, 2025

5  out of  5
rating by Gayle Davis
"I like how Melissa and her team stay on top of your needs by periodically reviewing your policy and making suggestions to ensure you have the right coverage to meet your needs."
We responded:
"Thank you for your review! We look forward to helping you with your insurance needs in the future. ~Melissa "
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Edward Martinez

March 11, 2025

5  out of  5
rating by Edward Martinez
"Karen reached out, offered me a better quote than what I was currently paying. Our schedules didn’t match but she was patient enough to wait until I was ready to make the switch made everything seamless."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Brandon Harper

February 26, 2025

5  out of  5
rating by Brandon Harper
"I was extremely happy with my telephone appointment with Melissa today!! She was very upfront, honest, and helpful with all of my insurance needs!! I’ve been a State Farm customer since 1994 and she has confirmed my mindset and my willingness not to go anywhere else for my insurance coverage going forward!! You get what you pay for and quality and top notch service is what you most certainly get with Melissa and State Farm insurance!! Gold Star!!"
We responded:
"Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a positive experience with Melissa during your telephone appointment. It's wonderful to know that she was able to provide you with the honesty, clarity, and assistance you needed. We truly appreciate your loyalty since 1994 and are delighted that Melissa has reinforced your confidence in choosing State Farm for your insurance needs. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue delivering the best service possible."