State Farm® Insurance Agent Melissa Throm
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer R
March 8, 2026
5
out of
5
rating by Jennifer R
"The employees were so extremely helpful and patient with me. Very knowledgeable"
We responded:
"Thank you for your kind review. We look forward to continuing to help you with your insurance needs. ~Melissa "
Shadonna Bass
February 23, 2026
5
out of
5
rating by Shadonna Bass
"I had a great experience working with Mrs. Melissa. She was incredibly patient and took the time to answer all of my questions thoroughly. I never felt rushed, and she made the entire process smooth and easy. Highly recommend"
We responded:
"Thank you for your kind review. We look forward to continuing to help you with your insurance needs. ~Melissa "
Bajan FIRE
February 5, 2026
5
out of
5
rating by Bajan FIRE
"Great customer service"
We responded:
"Thank you for your review! We look forward to helping you with your insurance needs in the future. ~Melissa "
Alfredo Silva
January 23, 2026
5
out of
5
rating by Alfredo Silva
"Muy amables, y te muestran las mejores opciones que van contigo"
We responded:
"Thank you for your kind words and your review - we look forward to continuing to help you with your insurance needs in the future. Muchas gracias por su recomendacion. Esperamos seguir ayundale con sus necesidades de seguro en el futuro. ~Melissa "
Nicole Croteau
January 22, 2026
5
out of
5
rating by Nicole Croteau
"They have treated me great every step of the way! Professional and responsive."
We responded:
"Thank you for your kind words! We look forward to continue helping you with your insurance needs in the future. ~Melissa "
Latonya Bell-Bass
December 23, 2025
5
out of
5
rating by Latonya Bell-Bass
"Melissa and her entire team are amazing!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Lori Fields
December 17, 2025
5
out of
5
rating by Lori Fields
"Melissa and her whole team have been super helpful having two children in college. Highly recommended!"
We responded:
"Thank you for your review of our office! We look forward to helping you with your insurance needs in the future! ~Melissa "
M M
December 10, 2025
5
out of
5
rating by M M
"I appreciate the hard work and diligence for the service that I needed. Honestly I have never seen anyone work as fast as Ms. Melissa did thank you so much.😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
cornelius simmons
December 1, 2025
5
out of
5
rating by cornelius simmons
"Friendly, helpful, great customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
James Gregory
November 13, 2025
5
out of
5
rating by James Gregory
"Melissa and her team have been outstanding to work with. They are very responsive and truly professional!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
S J
November 5, 2025
5
out of
5
rating by S J
"Melissa Throm is a wonderful agent. She puts in the effort and work for her clients. She provides sound advice and empathy when you need it."
We responded:
"Thank you for your kind review. We look forward to helping you with your insurance needs in the future. "
Elvira Presley
October 31, 2025
5
out of
5
rating by Elvira Presley
"Melissa Throm at State Farm was an absolute pleasure to work with. She is professional, knowledgeable, and incredibly patient. Melissa took the time to answer all of our questions and explained every policy detail thoroughly. She made sure we felt comfortable and informed every step of the way. I am so grateful for her support and highly recommend Melissa to anyone looking for insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Dawn Throm
October 31, 2025
5
out of
5
rating by Dawn Throm
"When our father passed away, my brother & I went to see Melissa to consult on the requirements/steps in handling my father's insurance. Very knowledgeable, explained everything & made it simple to understand."
We responded:
"Thank you for your kind words and review. We look forward to helping you with your insurance needs in the future. "
Teresa Smith
October 30, 2025
5
out of
5
rating by Teresa Smith
"Melissa and her team are professional and very knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
NanasNifty Needle
October 30, 2025
5
out of
5
rating by NanasNifty Needle
"Melissa did a great job helping with our life insurance needs. She walked us through the whole process!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Catie Wiggins
October 30, 2025
5
out of
5
rating by Catie Wiggins
"Melissa is super knowledgeable and helpful. She’s assisted me with various insurance needs including business insurance, providing info about rental insurance, etc. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Erich T
October 30, 2025
5
out of
5
rating by Erich T
"Very nice, prompt service and reliable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Karen Throm
October 30, 2025
5
out of
5
rating by Karen Throm
"Best experience!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Sandeep Pratibhā
September 18, 2025
1
out of
5
rating by Sandeep Pratibhā
"I recently saw a State Farm–branded vehicle being driven by Melissa, who was swerving and talking on her phone. It made me wonder — where is the “Drive Safe & Save” standard in situations like this? I didn’t take a photo because that would not have been safe, but I believe it’s important to highlight behavior that undermines the safe driving message State Farm promotes."
We responded:
"Thank you for bringing this to our attention. We take safe driving very seriously and appreciate you sharing your concerns. We will address this matter internally to ensure that all of our representatives uphold the high standards of safety and responsibility that we promote. Your feedback helps us maintain our commitment to safe driving for everyone on the road. If you have any further details or concerns, please feel free to reach out to us directly."
Joclyen Wooten
August 22, 2025
5
out of
5
rating by Joclyen Wooten
"Melissa was referred to me by a friend and I am very pleased with the service she has provided me. My car insurance is affordable, and I also have renters insurance that’s much more affordable than what I had before. I enjoy this service and recommend her to everyone I know. Thank you Melissa and her team for the impeccable customer service and kindness."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Talon Fury
August 14, 2025
1
out of
5
rating by Talon Fury
"Only paid liability insurance, and the price is 56 bucks now in a month's time it's 65.40 now! just curious what the hell is going on? all customers are using their own cards I'm sure there's a 5 or $6 cover fee just to use the damn card maybe just what's going on?"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right. "
Lisa Odom
August 1, 2025
5
out of
5
rating by Lisa Odom
"⭐⭐⭐⭐⭐ Andrew at State Farm was exceptional! We initially reached out for boat insurance, and his courteous, thorough, and informative approach stood out. He patiently answered all our questions and explained every policy detail clearly. So impressed, we switched our auto and homeowners insurance to State Farm too! Andrew’s dedication and professionalism made the process seamless. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Toya Williams
July 23, 2025
5
out of
5
rating by Toya Williams
"Melissa and her team ensure that you have the most beneficial and affordable policy. Andrew specifically was so kind & helpful, I had to revisit my policy after a few things happened and Andrew made a seamless transition for me. Thank you all!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Kermit Hales
July 18, 2025
5
out of
5
rating by Kermit Hales
"Even though I have only been a client for a couple of months this my by far the best insurance agency that I have dealt with. I just love everything about it. Whether it be on the phone or visiting the office it is just awesome.They definitely operate by their slogan like a good neighbor State Farm is there. I’m a customer for life would not dream of going somewhere else."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Joshua Bright
July 10, 2025
5
out of
5
rating by Joshua Bright
"Melissa always makes sure to get me exactly what I need without paying for things I don’t need. She’s very informative and professional!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs"