Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gayle Davis

Gayle Davis

March 19, 2025

5  out of  5
rating by Gayle Davis
"I like how Melissa and her team stay on top of your needs by periodically reviewing your policy and making suggestions to ensure you have the right coverage to meet your needs."
We responded:
"Thank you for your review! We look forward to helping you with your insurance needs in the future. ~Melissa "
Profile photo of Edward Martinez

Edward Martinez

March 11, 2025

5  out of  5
rating by Edward Martinez
"Karen reached out, offered me a better quote than what I was currently paying. Our schedules didn’t match but she was patient enough to wait until I was ready to make the switch made everything seamless."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Brandon Harper

Brandon Harper

February 26, 2025

5  out of  5
rating by Brandon Harper
"I was extremely happy with my telephone appointment with Melissa today!! She was very upfront, honest, and helpful with all of my insurance needs!! I’ve been a State Farm customer since 1994 and she has confirmed my mindset and my willingness not to go anywhere else for my insurance coverage going forward!! You get what you pay for and quality and top notch service is what you most certainly get with Melissa and State Farm insurance!! Gold Star!!"
We responded:
"Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a positive experience with Melissa during your telephone appointment. It's wonderful to know that she was able to provide you with the honesty, clarity, and assistance you needed. We truly appreciate your loyalty since 1994 and are delighted that Melissa has reinforced your confidence in choosing State Farm for your insurance needs. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue delivering the best service possible."
Profile photo of Angela Davis

Angela Davis

February 20, 2025

5  out of  5
rating by Angela Davis
"Great customer service. I have been faithful client since I started driving over 40 years ago. Also in other states I stayed with them"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Tiffany Cotten

Tiffany Cotten

February 19, 2025

5  out of  5
rating by Tiffany Cotten
"These Agents have been nothing but amazing! Moving from Florida, they helped me with the information I needed and the process was very smooth! The agents were so patient and informative and I recommend them to anyone needing auto, renters, or life insurance! They ROCK😁😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Shanta Hyde

Shanta Hyde

February 17, 2025

5  out of  5
rating by Shanta Hyde
"I just wanted to shout out Karen!! She was amazing and kind and patient!!! Her customer service is top tier!!! She answered all of my questions and was very accommodating!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Juanita Cates

Juanita Cates

February 4, 2025

5  out of  5
rating by Juanita Cates
"Great Customer Service!! Thankful for their Courtesy calls."
We responded:
"Thank you for your review! We look forward to helping you with your insurance needs in the future! ~Melissa "
Profile photo of Marlex Sarv

Marlex Sarv

January 28, 2025

5  out of  5
rating by Marlex Sarv
"I just want to say a big THANK YOU to Karen at Melisa's State Farms. She was very professional, answered all my questions, calls & emails (lots of them) to somehow "custome made" both my home & auto insurance policies. And above all, no pressure whatsoever. So thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Latishia James

Latishia James

January 17, 2025

4  out of  5
rating by Latishia James
"Excellent service and they are quick to get back to you with all of your questions! Patient and kind 😊"
We responded:
"Thank you for your great review of the Meet with Melissa team. We appreciate the opportunity to work with you. ~Melissa "
Profile photo of kenyan webb

kenyan webb

January 14, 2025

5  out of  5
rating by kenyan webb
"Melissa is well knowledgeable in her job that she does and she made me feel comfortable with what I wanted to do. It was a good experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Jennifer Lane

Jennifer Lane

January 10, 2025

5  out of  5
rating by Jennifer Lane
"I thank Melissa Throm and her team Karen for the great coverage and support they have provided. They are very much appreciated and I recommend them. They are very eager to answer questions and provide feedback."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Titus Blow

Titus Blow

January 8, 2025

5  out of  5
rating by Titus Blow
"Best service I have ever received while trying to get insurance. The industry is usually pretty ambiguous and Mrs Karen Radford made everything so simple and easy. I would recommend this agency to anyone"
We responded:
"Thank you for your 5-star review! The Meet with Melissa team and I are happy to be your good neighbor! "
Profile photo of Kimberly Coleman

Kimberly Coleman

January 1, 2025

5  out of  5
rating by Kimberly Coleman
"A spectacular agent that's always attentive! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Elmer Rodriguez

Elmer Rodriguez

December 26, 2024

5  out of  5
rating by Elmer Rodriguez
"Recomiendo esta compañía"
We responded:
"Muchas gracias por su recomendacion! Thank you for your recommendation! ~Melissa "
Profile photo of Jeff Farrow

Jeff Farrow

December 20, 2024

5  out of  5
rating by Jeff Farrow
"Working with Melissa and State Farm, has been one of the easiest processes I’ve ever gone through. Melissa was a true pleasure to work with, and provided us the perfect coverage plans. Nice to know we are covered through a local company, that truly cares about their clients."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Nikki Croteau

Nikki Croteau

December 6, 2024

5  out of  5
rating by Nikki Croteau
"Melissa is the best! Very kind, professional and knowledgeable. Grateful to have her! Her team is the top notch!"
We responded:
"Nikki, thanks for your wonderful review! We are thrilled to hear that you're happy with the service provided by our team. We take pride in being responsive and providing the information you need. Thank you for choosing our agency! - Melissa"
Profile photo of Lue Parks

Lue Parks

December 6, 2024

5  out of  5
rating by Lue Parks
"Very friendly"
We responded:
"Thank you for your kind review! We look forward to helping you with your insurance needs in the future. ~Melissa "
Profile photo of Darian Williams

Darian Williams

December 4, 2024

5  out of  5
rating by Darian Williams
"Melissa Thorne is an exceptional State Farm agent! She is highly professional and incredibly knowledgeable about insurance policies and options. Melissa is always on top of her business, ensuring I’m fully informed about my policy, updates, and any discounts available. Her attention to detail and proactive approach make me feel confident that I’m in good hands. I truly appreciate her dedication to providing top-notch service and highly recommend her to anyone seeking a reliable insurance agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Lou Lavely

Lou Lavely

November 20, 2024

5  out of  5
rating by Lou Lavely
"Karen did a great job making sure that I had everything I needed, explaining all possibilities, and making sure that everything was correct. Melissa was great and went out of her way to make me feel comfortable in choosing her agency. I highly recommend Melissa and the team at Melissa Throm State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Demetrius Green

Demetrius Green

November 19, 2024

5  out of  5
rating by Demetrius Green
"Really took the time out to make sure my needs were met. Thanks for making me feel like family …. Perfect timing…"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Yolanda

Yolanda

October 22, 2024

4  out of  5
rating by Yolanda
"When I need to get renters insurance she was more than happy to help me after my agent retired. Everyone is always nice and quick to respond."
We responded:
"Thank you for your review Yolanda! We are glad to help you with your renters insurance and look forward to helping you in the future! ~Melissa "
Profile photo of Pedro Ceballos

Pedro Ceballos

October 22, 2024

5  out of  5
rating by Pedro Ceballos
"Easy to work with."
We responded:
"Thank you for your review! We look forward to helping you in the future! ~Melissa "
Profile photo of Michelle Benson

Michelle Benson

October 17, 2024

5  out of  5
rating by Michelle Benson
"Melissa was very helpful with explaining different policies so I could understand better. Thank you so much!!"
We responded:
"Thank you for your review, Michelle! We appreciate you and look forward to helping you in the future. ~Melissa "
Profile photo of C J Weaver

C J Weaver

October 3, 2024

5  out of  5
rating by C J Weaver
"The ladies on staff are very knowledgeable and courteous. Melissa is very involved in the community and is great to work with."
We responded:
"CJ - Thank you for your review! We love Goldsboro and our community and the opportunity to serve. Thank you to you for your service as well! ~Melissa "
Profile photo of Carlton Crenshaw

Carlton Crenshaw

October 2, 2024

5  out of  5
rating by Carlton Crenshaw
"Very polite and thorough."
We responded:
"Thank you for your review Carlton! We look forward to helping you in the future! ~Melissa "