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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Quinton Cannady

March 10, 2023

5  out of  5 rating by Quinton Cannady
"I had an Amazing experience with this branch. Kassandra D Gomez was my direct contact and she done an incredible job of assisting me. She went above and beyond to meet my needs. I definitely will refer family and friends to join State Farm!!!"

Stephanie Jenkins

March 8, 2023

4  out of  5 rating by Stephanie Jenkins
"Friendly environment. I love the personal touch. I’ve been with SF for many years. Hope to continue for many more."

Beth Rodriguez

March 1, 2023

5  out of  5 rating by Beth Rodriguez
"They are very informative on what options you can get insurance with. Reasonable rates and very friendly!"

Antoinette Young

February 28, 2023

5  out of  5 rating by Antoinette Young
"My agent Ms. Melissa Throm is the very best. She is always professional. Very kind, and patient. I have been telling everyone that I know that have a vehicle or a home, to go to her if you want the best INS. I have save so much money with her and State Farm. I went to her with a situation, nothing major. But she got on it right away. Everyone that I have dealt with in her office has been absolutely amazing. Keep up the amazing work😘"

Pamela Drayton

February 28, 2023

5  out of  5 rating by Pamela Drayton
"Relocated from Georgia to the NC office. Karen was professional and patient with me as we went through the process. Will recommend this State Farm office to all of my friends & family in the area."

Scott Ervin

February 25, 2023

5  out of  5 rating by Scott Ervin
"Melissa had us in to discuss our coverage, but it didn't feel like she was trying to sell us things we didn't need or want. We've been with State Farm forever, but never have we been offered a conversation about our needs or coverage. It was quite refreshing to know that someone was looking out for our best interests!"

More Air

February 24, 2023

5  out of  5 rating by More Air
"She was so kind and helpful,overall she provided a great customer service"

Teresa Compean

February 23, 2023

5  out of  5 rating by Teresa Compean
"(Translated by Google) Melissa made me feel confident, she explained everything very well and I got a good result choosing State Farm. Melissa, very professional, helped me save with car insurance and I came out with more benefits than I had in my previous insurance. I recommend that you go see it and you will not regret it. Thank you very much Melissa Throm! (Original) Melissa me hizo sentir en confianza, ella me explicó todo muy bien y obtuve un buen resultado al escoger State Farm. Melissa muy profesional me ayudo a ahorrar con el seguro de auto y salí con más beneficios de los que tenía en mi seguro anterior. Les recomiendo que vayan a verla y no se arrepentirán. Muchas gracias Melissa Throm!"

Brandon Harper

February 22, 2023

5  out of  5 rating by Brandon Harper
"I was extremely happy with my telephone appointment with Melissa today!! She was very upfront, honest, and helpful with all of my insurance needs!! I’ve been a State Farm customer since 1994 and she has confirmed my mindset and my willingness not to go anywhere else for my insurance coverage going forward!! You get what you pay for and quality and top notch service is what you most certainly get with Melissa and State Farm insurance!! Gold Star!!"

Emma Stanford

February 6, 2023

5  out of  5 rating by Emma Stanford
"Allie was very professional and kind. I was sold on joining the team. Everything was explained to me so I could understand. Thxs Allie"

Evelyn Wirth

February 3, 2023

5  out of  5 rating by Evelyn Wirth
"Very very helpful and professional. Allie and Melissa did a fantastic job we have started to tell all our friends about State farm insurance. A Lot Of them said they would check it out. Thank you so much."

Dale Siler

January 21, 2023

5  out of  5 rating by Dale Siler
"Throm State Farm is a Well Oiled Machine!! All the Folks are Friendly, Professional, Extremely Efficient & their prices are VERY COMPETITIVE!! I wld recommend this agency to Anyone & Everyone!!"

Lisa Hinson

January 8, 2023

5  out of  5 rating by Lisa Hinson
"Very easy to talk with and she will get the right coverage you need!"

Kathy Price

January 3, 2023

5  out of  5 rating by Kathy Price
"They are the most sweet people to talk to and explain everything well to this simple gal. They don’t push anything on you. I love that about people. I’m so thankful my daughter in law sent me here"

Nicole Peterson

December 30, 2022

5  out of  5 rating by Nicole Peterson
"Great serve. Melissa Throm answered all our questions and was very nice. Would definitely recommend her."

Corswella Whitaker

December 17, 2022

5  out of  5 rating by Corswella Whitaker
"I recently transitioned to State Farm, thanks to Allison! She is extremely informative and an absolute pleasure to work with. Her customer service is top tier. She helped me save a ton on car insurance. I’m so thankful! #LikeAGoodNeighbor"

fallen angel

December 16, 2022

5  out of  5 rating by fallen angel
"Wonderful people on people skills, fast to get results. Professional at best."

Andrea McFarland

December 5, 2022

5  out of  5 rating by Andrea McFarland
"I want to thank Allison on all her knowledge and help on my insurance coverage she really set me at ease on a lot that I was worried about she is the absolute BEST and I will be recommending her to all my family and friends helped me save a ton and explained everything clearly YOU ROCK"

Brandon Allen

December 1, 2022

5  out of  5 rating by Brandon Allen
"Never had to speak to Melissa about my claim. The girl upfront was well trained and more than able to meet my needs. I did forget her name tho lol, which isn't saying alot cause I'm horrible with names. But she called me multiple times thru out the process to make sure I was being taken care of. Give that girl a raise!!🤙"

Mary Marroquin

November 29, 2022

5  out of  5 rating by Mary Marroquin
"Thank you Kassandra, Melissa and team for all your help. They are very knowledgeable and quick to answer questions and concerns."

Lori Fields

November 29, 2022

5  out of  5 rating by Lori Fields
"Melissa and her whole team have been super helpful since my daughter totaling lher car. Highly recommended!"

Annaise White

November 16, 2022

5  out of  5 rating by Annaise White
"Melissa and her team truly care about their customers! Her work in the community and for her customers is amazing to see!"

Beverly Keel

November 3, 2022

5  out of  5 rating by Beverly Keel
"Melissa is my new State Farm Agent. She did a great job of explaining my insurance and any recommendations she had. Gave me a chance to ask questions and gave me several options to think about. Very pleased with her & her staff."

Amy Winstead

November 3, 2022

5  out of  5 rating by Amy Winstead
"Allison was the best!!! Very knowledgeable about our insurance needs and saved us a ton of money with MORE coverage!! Fast and very friendly!! Thanks Allison for everything!!"

Lori Radford

November 3, 2022

4  out of  5 rating by Lori Radford
"State Farm Melissa Theon is the most nice place to go for insurance. They are ready to help and nothing seems to make them stray from there task. If I have a problem that they don’t know the answer to they will tell me and when they say “ I’ll be back with the answer before the close of the business day “ trust me I have a phone call or a text or even a email they make a sure your taken care of."