State Farm® Insurance Agent Melissa Throm
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yolanda
October 22, 2024
"When I need to get renters insurance she was more than happy to help me after my agent retired. Everyone is always nice and quick to respond."
"Thank you for your review Yolanda! We are glad to help you with your renters insurance and look forward to helping you in the future! ~Melissa "
Pedro Ceballos
October 22, 2024
"Easy to work with."
"Thank you for your review! We look forward to helping you in the future! ~Melissa "
Michelle Benson
October 17, 2024
"Melissa was very helpful with explaining different policies so I could understand better. Thank you so much!!"
"Thank you for your review, Michelle! We appreciate you and look forward to helping you in the future. ~Melissa "
C J Weaver
October 3, 2024
"The ladies on staff are very knowledgeable and courteous. Melissa is very involved in the community and is great to work with."
"CJ - Thank you for your review! We love Goldsboro and our community and the opportunity to serve. Thank you to you for your service as well! ~Melissa "
Carlton Crenshaw
October 2, 2024
"Very polite and thorough."
"Thank you for your review Carlton! We look forward to helping you in the future! ~Melissa "
Lesdbia Sanchez
September 30, 2024
"I had an interview with Melissa T. Regarding my policy, and honestly I was very satisfied for the the 1st year or so until i noticed that my policy went up for about $4 so i was like ok no big deal is just $4, than after a couple of months it went up for about $4 more dollars, so i was like ok no big deal im just going to leave it like that, than after a couple of more months it went up again for $10 and i still left it like that until it went up $23 more. so my insurance was $197 and it went up to $241. i called and called wanting to know why my insurance kept on going up without no reason. no one in that office could tell me why. i asked if there was anybody that could answer my question. all i was told was that it was a nationwide thing that all insurances were going up, and to top it off that wasnt enough 4 months after i left them i get a letter from the DMV saying that state farms sent them a letter saying that i have had a lapse in my insurance while with them. which is so crazy to that they waited 4 months after i was no longer with them to sent out a lapse letter to the DMV. needless to say i will never go back with them. they go up on your insurance every so often without giving u an explanation as to what is the reason."
"Thank you for taking the time to share your feedback with us. We apologize for any frustration or inconvenience caused by the recent auto rate increase. We understand that unexpected cost changes can be challenging to manage. If you have any specific concerns or questions about your rate increase, we encourage you to reach out to our office. ~Melissa"
Quintonio Cobb
September 27, 2024
"Affordable and reliable insurance. I really appreciate the empathetic, professionalism that I have experienced with my team. Thank you. Highly recommended...."
"Thank you, Quintonio for the 5-star rating! - Melissa"
Cathy Woods
September 26, 2024
"They are always polite, professional, and friendly. They are great with reminders. Have always called me back within a reasonable time. Great people! I would highly recommend them."
"Thank you for your kind words and your review. We look forward to helping you in the future! ~Melissa "
Vanessa Rivenbark
September 24, 2024
"Alison and Melissa went over and beyond to help us figure out the best and inexpensive way to get insured. And we had home owners insurance in less than 24 hours! If you are looking for a new agent with wonderful service, I highly recommend them."
"Thank you for your review! We look forward to helping you in the future! ~Melissa "
Guadalupe Martinon
September 24, 2024
"Always nice"
"Guadalupe - thank you for your review! We look forward to helping you in the future! ~Melissa "
Lue Parks
September 20, 2024
"Very friendly"
"Thank you for your kind review! We look forward to helping you with your insurance needs in the future. ~Melissa "
Ricci Lucas Randolph
September 12, 2024
"Very Professional, kind I would recommend them to anyone, Jessica is a sweetheart and very knowledgeable"
"Ricci - Thank you for your review! We look forward to helping you in the future. ~Melissa "
Sharon Perry
August 27, 2024
"Spoke with Jessica today to update payment info, which was done while we were talking on the phone, signed documents for auto pay, everything done within 5 minutes.. Thank you Jessica.😊"
"Thank you for your review Sharon! We are glad Karen was able to help you with your auto and homeowners insurance. We look forward to helping you with your insurance needs in the future! ~Melissa "
Lesley Barnes
August 19, 2024
"They do a great job!"
"Thank you for your review! We look forward to helping you with your insurance needs in the future! ~Melissa "
Danielle Brown
August 15, 2024
"All I can say is just awesome!! Melissa is very patient and pleasant she took care of all my insurance needs!! A sure pleasure!! 😃"
"Danielle - thank you for your kind words. We are grateful for the opportunity to take care of your insurance needs. We look forward to helping you in the future. ~Melissa "
Sierra Wells
August 9, 2024
"Jessica is such a great agent she’s very professional and dedicated to her profession, she always values my questions and get back to me in a timely manner! Ask for Jessica when you call, she will get the job done and do it effectively and efficiently!!"
"Thank you for your kind words, Sierra. We are glad Jessica helped take care of you. We look forward to helping you in the future! ~Melissa "
Heidi Grady
August 1, 2024
"Wonderful experience with State Farm, Ms.Throm met all of our needs with car and home insurance!!!"
"Thank you for your kind words! We look forward to continuing helping you with your car and home insurance needs! ~Melissa"
Evelyn Wirth
July 19, 2024
"Very very helpful and professional. Allie and Melissa did a fantastic job we have started to tell all our friends about State farm insurance. A Lot Of them said they would check it out. Thank you so much."
"Evelyn - thank you for your review! We look forward to helping you in the future! ~Melissa "
Kelly King
July 12, 2024
"I called the office for an insurance quote and received nothing but kindness. The staff took the time to answer my questions, find what was right for me, and were very knowledgeable. When I visited the office it was clean and the staff were very professional."
"Thank you for your review Kelly! We are grateful for the opportunity to serve you and help you with your insurance needs. We look forward to helping you in the future. ~Melissa "
Lashanda Harvey
July 4, 2024
"Great service definitely recommend this place all the staff is wonderful I had my favorite one until she left and the staff has been wonderful to me and my family after that so I say great job staff."
"Thank you for your great review! We are grateful for your business and look forward to helping you in the future. ~Melissa"
Bernita Newkirk
July 3, 2024
"After being with Greg Foster for many years, I was skeptical of having a new agent. Being with Melissa has put me at ease. I have had a very good experience with her and her team."
"We're delighted to hear about your positive interaction with our team. Transitioning to a new agent can be a significant change, and it's wonderful to know that we were able to provide you with a positive experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out!- Melissa"
Melissa Alexander
July 2, 2024
"Melissa was very helpful in setting up my insurance. She explained everything very well."
"Thank you for your review, Melissa. We were glad to help you with your life insurance needs. We look forward to helping you in the future. ~Melissa "
Freddy Duran
June 19, 2024
"10/10 highly recommend. Highly professional, patient and took the time to answer any and all questions we had."
"Thank you for your review! We are happy to help you with your insurance needs! We look forward to helping you in the future. ~ Melissa "
Christy Vega
May 13, 2024
"This is my first time getting car insurance and the process was fast and easy and the person that helped me was a great explainer on how everything worked and what they offered. I think i am staying with this insurance company. , thanks melissa for having a welcoming establishment."
"Thank you for your review Christy. I am glad we were able to help you with your car insurance needs. We look forward to helping you in the future. ~Melissa "
Anonymous
April 24, 2024
"If awesome was a person it would definitely be Jasmeka!"
"Thank you for your review! Jasmeka truly enjoys helping with auto insurance and homeowners insurance needs. We look forward to helping you in the future. ~Melissa "